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Social media, selain menjadi alat marketing yang sangat efektif, juga menjadi wajah dari bisnis yang anda jalankan. Untuk itu, anda harus mengetahui bagaimana cara mengelola social media sebagai alat berkomunikasi untuk menjaga hubungan dengan konsumen, khususnya jika anda adalah pelaku bisnis skala kecil atau menengah.

Dengan mengikuti course ini, anda akan mahir dan mengetahui apa saja yang harus anda lakukan terhadap bisnis anda di social media, termasuk untuk menarik konsumen serta berinteraksi dan menjaga hubungan terhadap mereka.

-Introduction

-Understand Social Media Marketing
-Use Social Media To Listen Your Customers
-Marketing Mix
-Develop Your Strategy
-Set Your Social Media Goals
-Understand Your Customer’s Habit
-Build Time
-How To Publish Shareable Content
-Build Customer Relationship
-Measure Social Media Success

About the Instructors

CHEF Digital Officer Background: ICT (Information & Communication Technology), Creative Industry, and Digital Communication di many industry sector such as: Education, Digital, Creative Advertising, E-commerce, Live-Commerce. Passion: Creating Innovations, Empowering People, ECommerce & C2B Student for doctoral program (Ph.D) ICT, in Malaysia Former CMO (Chief Marketing Officer ) of NowMe Live Commerce Former COO (Chief Operation Officer) of Dunia Halal Ecommerce Former CDO (Chief Digital Officer) of FBI Digital Company Agency Former Digital Creative Director of Pentatone Creative Agency